Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

• Account information (such as email address and authentication credentials)
• Uploaded content (including prompts, images, or other inputs)
• Communications with support or customer service
• Subscription status and related billing metadata

Note: Payment card details are processed securely by third-party payment processors (e.g., Stripe, Apple Pay). Snapic does not store or process full payment card information.

1.2 Automatically Collected Information

When you use the Service, we may automatically collect:

• Device and usage data (such as IP address, browser type, operating system)
• Pages viewed, interactions, timestamps, and referral URLs
• Cookies or similar tracking technologies used for functionality, analytics, and security

1.3 Filtered-Content Handling

Content flagged as Not Safe For Work (NSFW) or otherwise restricted is automatically screened and filtered. Filtered content is not delivered to users and is not retained, except where temporarily required for moderation, abuse prevention, or legal compliance.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process subscriptions and manage billing status
• Moderate content and enforce safety policies
• Improve platform performance and user experience
• Develop, test, and improve AI systems using anonymized or aggregated data
• Communicate service-related, transactional, or security updates
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal and regulatory obligations

We process personal data only where we have a valid legal basis to do so, including performance of a contract, compliance with legal obligations, legitimate business interests, or user consent where required.

3. How We Share Your Information

We do not sell personal data. We may share information with:

• Service providers and vendors (such as hosting, analytics, payment processing, and security providers)
• Legal or regulatory authorities when required by law or to protect rights, safety, or property
• Successors or acquirers in connection with a merger, acquisition, or asset sale, subject to confidentiality protections

Information may also be processed in aggregated and anonymized form to analyze usage patterns, improve system performance, enhance content moderation, and develop or improve automated systems used by the Service. This data does not identify individual users and is not used to personally identify or profile you.

4. Your Privacy Rights

Depending on your location, including if you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have rights under applicable data protection laws such as the GDPR, including the right to:

• Access, correct, or update your personal data
• Request deletion of your account and associated personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your personal data

Privacy-related requests may be submitted via the contact form at https://www.snapic.ai. We respond within a reasonable timeframe, subject to verification and legal requirements.

5. Data Retention

We retain personal data only as long as reasonably necessary to:

• Provide the Service
• Comply with legal, accounting, or regulatory obligations
• Resolve disputes and enforce agreements

General practices include:

• Account information retained while the account is active
• Filtered or blocked content not retained beyond short-term processing needs
• Anonymous, aggregated data may be retained indefinitely

You may request account deletion at any time, subject to applicable legal retention requirements.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information, including encryption in transit, access controls, and secure infrastructure.

However, no system is completely secure, and we cannot guarantee absolute security of information.

7. Children’s Privacy

The Service is intended for adults only. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected, we will take reasonable steps to delete it.

8. International Data Transfers

Your information may be transferred to and processed in the United States and other jurisdictions where we or our service providers operate.

Where required under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), we rely on appropriate legal mechanisms to safeguard international data transfers, such as Standard Contractual Clauses (SCCs) or other approved safeguards.

You may request additional information about these safeguards through our contact form.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date will be revised accordingly. If we make material changes, we will provide notice through the Service or by other appropriate means. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact Information

For privacy-related questions or requests, please contact us via the contact form available at https://www.snapic.ai